About
Results-driven operations and finance professional with extensive experience in billing, payroll, compliance, systems optimization, and executive support across home health care, consulting, and startup environments. Proven record of enhancing operational efficiency and driving organizational growth.
Work
Quality Touch Community Care
|Billing, Payroll & Compliance Operations Architect
US
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Summary
Leading design and optimization of billing, payroll and compliance workflows for a small but rapidly scaling home health care services provider.
Highlights
Architecting streamlined financial and compliance systems to support business growth.
Oversaw integration of billing and payroll operations with regulatory standards and internal controls.
US
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Summary
Founded and led a consulting business focusing on executive assistance and systems architecture.
Highlights
Established business operations and systems architecture.
Provided high-level executive support and operational planning.
Quality Touch Community Care
|Virtual Executive Assistant – Executive Workflow & Program Operations Coordinator
US
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Summary
Managed executive workflow coordination and assisted in program operations virtually.
Highlights
Supported executive-level scheduling and task management.
Coordinated program operations to improve efficiency.
Quality Touch Community Care
|Administrative & Communication Support Assistant – Operational Systems & CRM Support Analyst
US
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Summary
Provided administrative and communication support, focusing on operational systems and CRM enhancements.
Highlights
Assisted in managing internal communication workflows.
Supported CRM system improvements to enhance client and staff interactions.
US
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Summary
Analyzed and improved strategic talent infrastructure to support professional services delivery.
Highlights
Evaluated talent systems and infrastructure for organizational growth.
Supported consulting services delivery with strategic staffing optimization.
Our Lady of Mt Carmel / St. Benedicta / St. Mary of the Assumption Roman Catholic Church
|Administrative Operations Coordinator
Staten Island, New York, US
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Summary
Coordinated administrative operations for church community activities.
Highlights
Managed day-to-day administrative logistics for church programs.
Maintained stakeholder communication and scheduling.
Bellevue Hospital Center – Dermatology Department
|Healthcare Administrative Operations Support
New York, New York, US
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Summary
Provided administrative support within a busy dermatology department.
Highlights
Managed scheduling, patient communications, and filing.
Supported healthcare staff with operational logistics.
P.S. 10 A Magnet School for Math, Science, and Technology
|Instructional Systems & Classroom Operations Assistant
Brooklyn, New York, US
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Summary
Assisted in classroom operations and instructional systems support.
Highlights
Supported teachers with educational operations and systems.
Helped manage classroom logistics and student coordination.
Skills
Billing & Payroll Architecture
payroll, compliance, billing, financial controls.
Operations Management
operations, systems architect, workflow optimization.
Administrative Support & CRM
administrative assistance, CRM, customer relationship management.
Client Acquisition & Revenue Strategy
client acquisition, revenue systems, sales operations.
Executive Assistance
executive admin, workflow coordination, founder.
Coaching & Education Systems
online coaching, learning systems, academic performance.